Last updated: [1/29/2026]
These Terms & Conditions (“Terms”) govern your access to and use of the Noctua Advisory website and any related communications, inquiries, or advisory services. By accessing this website or contacting Noctua Advisory, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use this website or engage with our services.
Noctua Advisory is an independent advisory firm providing documentation, coordination, and recovery-related advisory services in connection with financial fraud and digital asset loss. Noctua Advisory is not: a law firm, a law enforcement agency, a financial institution, an asset custodian. We do not provide legal advice, enforcement services, or guaranteed recovery outcomes.
Noctua Advisory provides advisory services which may include, but are not limited to: Case assessment and structured review; Documentation and evidence preparation; Advisory guidance on recovery pathways; Authorized coordination with banks, exchanges, custodians, and other institutions; Case management and reporting. All services are advisory in nature and are provided strictly within defined professional, legal, and regulatory boundaries.
Recovery outcomes depend on numerous factors beyond our control, including timing, availability of evidence, third-party institutional policies, jurisdictional constraints, and regulatory considerations. Noctua Advisory does not guarantee the recovery of funds, digital assets, or any specific outcome. Any explanations, descriptions, or information provided on this website are for informational purposes only and must not be interpreted as guarantees or assurances.
No services are provided unless and until: the scope of work is defined in writing, fees are agreed in advance, written authorization is provided where required. Where Noctua Advisory communicates with third-party institutions on a client’s behalf, such communication is conducted only with explicit client authorization.
Certain clients, including enterprise or institutional customers, may enter into a separate written agreement with Noctua Advisory governing access to and use of our services, including a master services agreement or similar arrangement (an “Enterprise Agreement”). In the event of any conflict or inconsistency between such Enterprise Agreement and these Terms & Conditions, the terms of the Enterprise Agreement shall prevail to the extent of the conflict.
Fees are agreed in advance and may include: Service fees, typically ranging from EUR 300 to EUR 3,000 depending on case scope and complexity; Success-based fees, where applicable, ranging from 15% to 40% of recovered funds. Service fees are payable regardless of recovery outcome. Success-based fees apply only if funds are successfully recovered, as agreed in writing. All fees, payment terms, and limitations are defined prior to the commencement of services.
Clients agree to: Provide accurate, truthful, and complete information; Cooperate reasonably during the engagement; Not submit false, misleading, or fabricated materials; Not request or expect actions outside legal or regulatory boundaries. Clients must never share passwords, private keys, recovery phrases, or account access credentials. Noctua Advisory will never request such information.
All client information is handled confidentially and in accordance with our Privacy Policy, which forms part of these Terms. Personal data is processed only as necessary to assess inquiries, perform advisory services, and comply with legal, contractual, and professional obligations. Data retention and deletion requests are subject to applicable laws and professional record-keeping requirements.
To the fullest extent permitted by law: Noctua Advisory shall not be liable for losses arising from third-party actions, institutional decisions, or factors beyond our control; We are not responsible for the actions, omissions, or policies of banks, exchanges, custodians, or other third parties; Liability is limited to the fees paid for the specific services giving rise to the claim. Nothing in these Terms excludes liability where such exclusion is not permitted by law.
Information provided by Noctua Advisory: Does not constitute legal advice; Does not constitute financial or investment advice; Should not be relied upon as a substitute for professional legal counsel. Clients are encouraged to seek independent legal or financial advice where appropriate.
You agree not to: Use this website for unlawful purposes; Attempt to gain unauthorized access to systems or data; Submit harmful, misleading, or abusive content; Interfere with the operation or security of the website. We reserve the right to restrict or terminate access to the website for misuse.
All content on this website, including text, logos, graphics, and materials, is the property of Noctua Advisory unless otherwise stated.
You may not reproduce, distribute, or use website content without prior written consent.
This website may contain links to third-party websites. Noctua Advisory is not responsible for the content, accuracy, or privacy practices of external sites.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Bulgaria, without regard to conflict of law principles.
Any dispute, claim, or controversy arising out of or in connection with these Terms, the website, or the services provided by Noctua Advisory shall be subject to the exclusive jurisdiction of the competent courts of the Republic of Bulgaria.
We may update these Terms from time to time to reflect legal, regulatory, or operational changes. Updates will be posted on this page with a revised “Last updated” date.
Continued use of the website constitutes acceptance of the updated Terms.
If you have questions about these Terms & Conditions, please contact:
Noctua Advisory
contact@noctuaadvisory.com
