Below are answers to common questions about our services, process, and approach.
If you do not see your question here, you may request a confidential case review.
We provide advisory and documentation support for individuals and organizations affected by financial fraud and digital asset loss. Our work focuses on evidence preparation, institutional coordination (with authorization), and guiding clients through legitimate recovery pathways.
No. Noctua Advisory is an independent advisory firm. We do not provide legal advice and do not act as law enforcement. Where appropriate, we coordinate with external professionals.
No. Recovery outcomes depend on many factors, including timing, evidence, and third-party institutions. We do not offer guarantees and will advise honestly if recovery is unlikely.
A confidential case review is an initial assessment of the information you provide to determine whether your case may be suitable for our services and whether recovery pathways may still be available.
We review the information provided and, if appropriate, contact you with next steps or requests for additional information. There is no obligation to engage our services.
Yes. Throughout an engagement, Noctua Advisory provides structured communication and case updates. Depending on the scope of work, this may include:
While recovery outcomes depend on third-party institutions and factors beyond our control, we ensure that clients remain informed and understand where their case stands at each stage.
With written client authorization, we can coordinate recovery-related communication and documentation submissions with relevant institutions.
We operate on a transparent hybrid model that includes a service fee for advisory and documentation work and, where applicable, a success-based fee only if funds are recovered.
Service fees typically range from 300 EUR to 3,000 EUR, depending on case complexity. Success-based fees, where applicable, range from 15% to 40% of recovered funds and are agreed in advance.
Service fees are payable for professional work performed. All fees and scope are clearly defined before work begins.
With written client authorization, we can coordinate recovery-related communication and documentation submissions with relevant institutions.
Yes. All information is handled confidentially and used solely for the purpose of evaluating and supporting your case, except where required by law.
No. We will never request passwords, private keys, recovery phrases, or account access credentials.
Our services are most effective when timely action is possible, evidence is available, and institutional recovery pathways remain open.
We will advise honestly if a case is unlikely to benefit from our involvement.
Noctua Advisory supports cases involving a broad range of financial fraud and digital asset loss scenarios, including:
Each case is assessed individually. We will advise honestly if a case falls outside the scope of our advisory services or if recovery pathways are unlikely to remain viable.
